Shipping policy

No matter where you are, no matter how far, there ain’t no mountain high enough to keep us from getting our products to you (well, within this country only). Here is what we’ve set up for shipping and delivery:

Do you ship everywhere in Hong Kong?
We provide shipping services to addresses in Hong Kong Island, Kowloon and the New Territories for Hong Kong and Macao, Taipa, Coloane for Macao. If your designated address cannot be located by our system, it's likely that the address is beyond the reach of our shipping services.

How long will it take before I receive my order?
We process your order within 2 working days, then we ship it out. Delivery times are from Monday to Saturday between 10am to 6pm.

What is the minimum amount I need to pay to enjoy free shipping?
For orders over HK$300 delivered to Hong Kong and HK$400 delivered to Macau, shipping is free.

How can I change my delivery address?
You can change your delivery address in “My Account”, or you can do this on the “Information” page during checkout.

Force Majeure
Notwithstanding anything set out in these terms and conditions, we will not be liable for any failure or delay in performance of our obligations if it is due to an event beyond our reasonable control, including, without limitation, acts of God, war, industrial dispute, courier delay, fire, flood, tempest, or national emergencies. If so delayed we will be entitled to a reasonable extension of time for performing our obligations. Any dates we specify for the delivery of products are only approximate and we shall not be liable for any losses, damages, charges, costs, or expenses caused by any delay in delivery of the products.